Learning design where the decisions feel real.
And I build the AI systems that make it scale.
Rachel Yumin Gwak is an instructional & learning-experience designer who builds with AI agents, not just prompts. Try the flagship below, or see how I build.
Ask Remy anything about my work.
Built the same way I build learning systems: scoped, transparent, and honest about its limits. Remy answers from my published work only.
Remy is an AI answering from a document Rachel curated. It can make mistakes, so confirm anything important with Rachel directly.
The Agentic Design System
Most instructional designers use AI as a thought partner. I built a system of AI agents that research, draft, QA, and document learning, so the busywork compresses and the judgment stays mine. The part most IDs don't have yet.
5 groups · 9 callable skills · 5 scheduled runs · running daily.
See how I build →First72Hours: Post-Adoption Success
A branching, AI-assisted scenario that helps new adopters read a rescue dog's first days, so the returns that still happen are informed rather than panicked. Every wrong answer is a kind one.
30 slides · 84 variables · 574 triggers · designed and built end to end.
View the project →The Words on the Carton
An interactive module on reading North American egg labels: which claims carry a rule, and which are only decoration. A source check caught three inverted claims after the build had already passed, and measurement went in later without breaking the promise printed on screen one.
12 screens · 18 narration files · 5 endings · 179 of 179 checks passed.
Read the case study →Counsellor Onboarding Training
An 84-page onboarding manual I wrote as sole author, rebuilt as a four-week program. Roughly 60% became job aids because it was catalog content, not training, and six weeks compressed to four because no agency withholds students from a new counsellor that long.
84 pages → 4 weeks · 8 modules · Rise 360 + AI roleplay coaches.
See the program →I'm Rachel Yumin Gwak, an instructional & learning-experience designer. My craft is grounded in Storyline 360 and Rise 360, but my edge is building with AI: Claude Design, agentic workflows, and AI-assisted simulation.
Trained through Peck Academy. I'm transparent about how I use AI, because that's where the ethics live. I design for behavior change, not completion: learning that's rigorous, empathetic, and honest about outcomes. Bilingual in English and Korean.
- —Evidence over vibes I design toward what research and data support, not what feels good.
- —Human judgment leads AI does the legwork. The calls stay mine.
- —Design for the decision not for the checkbox.
- —Honest about outcomes I report what the work actually changes, not a number that flatters it.
- —Nothing ships early it clears my own bar first.
Let's talk
If you're hiring for instructional or learning-experience design, or want this kind of scenario work for your team, I'd like to hear from you. The form reaches me directly and I answer every one.